Shipping Policy

Processing and Carrier Handoff

Most online orders are processed within 1–2 days; please allow up to 5 business days during peak periods.

After processing, please allow an additional 2 business days for your order to be handed off to the carrier.

Shipping Carriers

For U.S. orders, we ship with USPS and UPS. For international orders, we ship with USPS, UPS, and DHL.

Shipping Rates

We offer free shipping on U.S. orders of $65 or more.

Shipping Address and Delivery

Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect or incomplete address provided with your order. Once a package has been handed off to the carrier, we are not responsible for the package during carrier transit or delivery.

Lost or Damaged Packages

Customers are responsible for contacting the carrier and filing claims for missing or damaged packages. We do not file claims on customers' behalf. If your order arrives damaged, take clear photos of the shipping box, shipping label, packaging, and damaged item before discarding anything. These photos may help when you file a damage claim.

USPS Priority Mail includes up to $100 in standard coverage. Additional coverage may be purchased upon request.